Settings
Notifications
Choose which optional emails E2C sends you. Order and contact-form emails are always on.
Settings → Notifications controls the emails E2C sends to you. To see the emails your customers get, use Email previews.
Notification preferences belong to your own login, not to the store. Each collaborator sets their own, and yours are the same in every store you manage.
Always on
These emails are part of running your store, so you can't turn them off:
| What it covers | |
|---|---|
| Order Emails | Order confirmations, status updates, and shipping notifications sent to you and your customers |
| Store Contact Form Emails | Messages submitted through your store's contact form |
Optional
Every optional email is on by default. Flip a switch off, then click Save Changes.
| Group | Setting | What it covers |
|---|---|---|
| Store & Activity | Store Updates | Performance reports, policy changes, and important updates about your store |
| Store & Activity | Weekly Digest | A weekly summary of your store's sales, traffic, and top-performing products |
| Product & Platform | Product Announcements | New E2C features, tools, and platform launches |
| Product & Platform | Product Updates | Updates and improvements to existing E2C features you already use |
| Product & Platform | Tips & Tutorials | Best practices, how-to guides, and seller tips, including setup reminders and getting-started emails for new stores |
| Product & Platform | Marketing & Promotions | Occasional promotional emails, offers, and campaigns from E2C |
| Account & Security | Security Alerts | Login alerts, password changes, and other account security notifications |
We recommend keeping Security Alerts on so you hear about unexpected activity on your account.