E2C Store Docs

Events

Sell tickets to in-person or online events with multiple ticket types, attendee questions, emailed QR tickets, and check-in.

Events let you sell tickets to anything you host: workshops, classes, concerts, webinars, meetups, and more. Each event can have several ticket types with their own price and capacity, custom questions for buyers, and a built-in check-in tool with a QR scanner.

Turn on events first

The Events menu only appears in your admin sidebar once events are switched on for your store.

  1. Go to Settings → Store.
  2. Under What I Sell (or What We Sell for business accounts), tick Events.
  3. Click Save Changes.

Switching on events also adds an Events link to your storefront's navigation bar. If you later untick it, you have to delete all your events first.

What you can create

  • Venue events: in person, with a venue name and address
  • Online events: virtual events
  • Multi-ticket events: e.g. General Admission, VIP, Adult, Child, each with its own price and optional capacity
  • Free events: set the ticket price to 0

How events work for customers

  1. The customer finds your event on your store's Events page (e2c.store/your-store/events).
  2. They choose how many of each ticket type they want, then click Add Tickets to Cart.
  3. At checkout they answer any attendee questions you set up and pay.
  4. Once payment is confirmed, they get an email with their ticket tokens and a PDF with one QR code per ticket.
  5. On event day, you scan or enter each ticket on the Event Attendees page to check guests in.

Learn more

Your store's Events page lists events by start date, soonest first, by default. Customers can also sort by name, price, or newest.

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