E2C Store Docs

Store Messaging

Learn about how your customers can communicate with you and vice versa.

The E2C Store messaging system allows you to communicate directly with your customers. It's built right into your store and admin dashboard, keeping all your business communications in one place.

How It Works

  1. Customers contact you via the Contact Us page on your store.
  2. You receive messages in your admin dashboard Inbox.
  3. You reply directly from the dashboard.
  4. Customers receive replies via email.

Documentation Sections

Receiving Messages

Learn how customers get in touch with you and how the contact form works.

Managing Messages

Learn how to read, reply to, and organize your messages in the admin dashboard.

Contact Page Settings

Configure your Contact Us page, including contact info and banner images.

QR Code

Generate and download a QR code for your store.

Managing Messages

Learn how to view, reply to, and organize customer messages.

On this page

How It WorksDocumentation Sections