Store CustomizationDesign Studio
Contact
Set where contact-form messages are emailed, the Contact page banner and text, and the business details buyers see.
The Contact tab controls your store's Contact page. Open it at Design Studio → Contact.
The Sections tab has two cards for this page: Contact Form & Details and Banner.
Contact Form & Details
| Field | Description | Limit |
|---|---|---|
| Send Form Messages To | The address that receives an email each time a buyer sends the contact form. Buyers don't see it. Must be a valid email. | 50 characters |
| Form Title | Heading above the contact form | 50 characters |
| Form Text | A line under the heading, e.g. "We'd love to hear from you" | 250 characters |
| Details Title | Heading for the business details column, e.g. "Get in Touch" | 50 characters |
| Details Text | Optional text above your details | 250 characters |
Business details
Each detail has a Show switch and a value. Turning a switch off hides the item from the Contact page but keeps what you typed.
| Detail | Limit |
|---|---|
| Show Address / Address | 100 characters |
| Show Phone / Phone | 15 characters |
| Show Email / Email (the public email shown to buyers) | 50 characters |
| Show Website / Website | 50 characters |
Banner
The banner at the top of the page has the same settings as every other banner: style, height, image, title (default "Contact Us"), title position, and image darkening. See Banner settings.
Click Save in the top bar when you're done.
What happens when a buyer uses the contact form
- The message is saved to your Messages inbox in the admin.
- An email titled "Contact Form Submission on your E2C Store" is sent to the address in Send Form Messages To.
- The buyer sees "Thank you. Message sent successfully."