Products & Categories
Product Images & Video
Upload, crop and order product photos, and add a YouTube or Vimeo video to the product gallery.
You manage images and video in the Product Images section of the add/edit product form.
Image rules
| Rule | Value |
|---|---|
| Images per product | Up to 6 |
| File size | Up to 10 MB per image |
| Formats | JPG, PNG, WEBP, BMP, SVG |
| Recommended | Square (1:1), at least 500×500 px |
- The first image is the main photo. It appears in product grids, on Google Shopping, and when the product link is shared on social media.
- E2C checks each file's actual contents, not just its name. A file renamed to
.jpgthat isn't really a JPG (for example an iPhone HEIC photo) is rejected, so convert it first. - SVG files are accepted only if they contain no scripts or links to outside files.
Adding, ordering and removing images
- Drag photos onto the dropzone, or click it to browse. You can pick several at once.
- Drag the images in the grid to change their order. The image in the first position is the main photo.
- Click an image to edit or delete it.
- Click Save (or Add Product) at the bottom of the form. Image changes aren't saved until you save the product.
If you try to add more than 6 images, the extra ones are refused with "Maximum 6 images allowed".
Image editor
Click an image and choose edit to open the Image Editor. You can:
- Aspect Ratio: crop freely (Freeform) or to a square (1:1)
- Drag Mode: move the image or move the crop box
- Transform: rotate left or right, flip horizontally or vertically
- Zoom: zoom in or out, or reset the zoom
- Reset All undoes your edits. Save Changes keeps them.
The edited image replaces the original when you save the product.
Product video
Click Add Video and paste a link to a video hosted on YouTube or Vimeo, then click Add.
- One video per product. To change it, remove it and add a new one.
- Accepted links:
youtube.com/watch?v=…,youtu.be/…, YouTube Shorts and embed links, andvimeo.com/…orplayer.vimeo.com/video/…links. Other sites aren't supported. If a link isn't recognised, you'll see "Unrecognized video link — paste a YouTube or Vimeo URL." - Choose Show first to put the video before the images in the gallery, or Show last (the default) to put it after them.
- Remove takes the video off the product the next time you save.
The video plays from YouTube or Vimeo, so it must be public or unlisted there.