E2C Store Docs

Manage Stores

Own up to 3 stores under one login, and switch between every store you own or collaborate on.

Your E2C Store login isn't tied to a single store. You can own several stores yourself, and you can also have access to stores owned by other people who've added you as a collaborator. Everything is managed from one login.

What follows you across stores vs. what stays per-store: your name, date of birth, login email, password, timezone, and 2FA belong to your login — they're the same in every store. Store data — products, orders, customers, branding, address, currency, and payment settings — belongs to each store and never crosses over.

Viewing your stores

Open the account menu (the person icon in the top-right of your dashboard) and click Manage stores, or go to Your Stores directly.

The page lists every store you can access. Under each store name you'll see Your store (you own it), Collaborator (someone else owns it), or an Incomplete setup badge if that store's Complete Store Setup form was never finished. The store you're currently in is highlighted.

When you log in and have access to only one store, you go straight to its dashboard. With more than one, you're asked to choose a store first.

Creating another store

Open Manage stores

Account menu → Manage stores.

Create a new store

Click Create a new store. A new, empty store is created and you're taken to its Complete Store Setup form, where you choose its account type, name, what it sells, country, and currency.

You can own up to 3 stores. The Create a new store button is hidden once your store list shows 3 stores, and you'll see "You've reached the limit of 3 stores." Note that this list includes stores you collaborate on, so collaborations can currently hide the button even if you own fewer than 3.

Each store you own is completely independent: its own products, orders, branding, store link, currency, and payment setup.

Switching between stores

Open Manage stores

Account menu → Manage stores.

Pick a store

Click the store you want. You're taken into that store's dashboard straight away. If its setup was never finished, you're sent to finish setup first.

The account menu shows which store you're in and your role there — Owner or Collaborator (edit access). Switching stores only changes which store's data you're looking at; you stay logged in.

Good to know

Troubleshooting

I don't see a store I should have access to

If you're expecting collaborator access, make sure the invite was accepted using the exact email it was sent to — see Collaborators. If the owner removed you, or the store was closed, it no longer appears in your list.

"No Stores Available"

Your login currently has no store — for example, you were removed as a collaborator and don't own a store yourself. Click Create a new store to start your own, or ask the store owner for a new invite.

"You've reached the limit of 3 stores"

Your list already shows 3 stores. If some of those are collaborations and you need another store of your own, contact support.

Something looks wrong after switching stores

Each store's data is isolated. Refresh the page; if it still looks wrong, contact support.

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